Thanks for the Feedback
The Science and Art of Receiving Feedback Well : (even When It Is Off-base, Unfair, Poorly Delivered, and Frankly, You're Not in the Mood)
Book - 2014
The coauthors of the New York Times -bestselling Difficult Conversations take on the toughest topic of all: how we see ourselves
Douglas Stone and Sheila Heen have spent the past fifteen years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback , they explain why receiving feedback is so crucial yet so challenging, offering a simple framework and powerful tools to help us take on life's blizzard of offhand comments, annual evaluations, and unsolicited input with curiosity and grace. They blend the latest insights from neuroscience and psychology with practical, hard-headed advice. Thanks for the Feedback is destined to become a classic in the fields of leadership, organizational behavior, and education.
Douglas Stone and Sheila Heen have spent the past fifteen years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback , they explain why receiving feedback is so crucial yet so challenging, offering a simple framework and powerful tools to help us take on life's blizzard of offhand comments, annual evaluations, and unsolicited input with curiosity and grace. They blend the latest insights from neuroscience and psychology with practical, hard-headed advice. Thanks for the Feedback is destined to become a classic in the fields of leadership, organizational behavior, and education.
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Publisher:
New York :, Viking, published by the Penguin Group,, 2014, ©2014.
ISBN:
9780143127130
9780670014668
9780670014668
Branch Call Number:
153. 68 STO
Characteristics:
348 pages : illustrations
Additional Contributors:
Opinion
From the critics
Community Activity
Comment
Add a CommentA very straightforward guide to receiving feedback. It includes getting past mental barriers such as the feedback being wrong, who the feedback is coming from, seeing what the giver could possibly mean, and more.
Useful book. Employees and employers need to take the time to learn the differences between coaching, evaluation and feedback..this book is bit overly long but it's useful to managers who have to learn how to work with employees who are not easy to manage.
A profoundly useful book. Don't pigeon hole this simple and helpful book into the "BUSINESS & ECONOMICS" subject area. If you take their useful advice and guidance to heart, this book will help you in all communications and possibly all relationships. If you think it's possible that you might need some help learning from feedback, rather than running from it, please do yourself a favor and read this book.